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All FortiGuard Services can be found on their individual product
pages!
Overview:
Fortinet® FortiGate®, FortiWifi™, FortiMail™, and
FortiClient™ security products offer dynamic
protection based on the work of the dedicated
Fortinet® Global Threat Research Team, which
researches and develops protection against known and
unknown security threats. Their research forms the
basis of the FortiGuard security subscription
services, which deliver continuous, automatic
updates for antivirus, intrusion prevention, Web
filtering, and antispam services.
FortiGuard Benefits:
- Global, proactive threat library delivers comprehensive protection against network, content, and application threats.
- Multi-threat security research leverages intelligence from multiple security disciplines to protect against known and unknown threats.
- Feedback from worldwide installed base plus cooperation with major infrastructure vendors provides broadest protection against attacks and exploits.
- Real-time updates - both push and pull - keep your defenses ahead of the threats with industry-leading threat response time with optional Service Level Agreements (SLAs).
- Simple setup offers true "set and forget" functionality for easier deployment and management.
- Device-based licensing eliminates per-user fees for significantly lower entry and ongoing maintenance costs.
FortiGuard® Security Subscription Service
The Fortinet FortiGuard Security Subscription Service provides comprehensive antivirus, antispyware, antispam, intrusion prevention and Web content
filtering capabilities to enable protection against blended threats. FortiGuard services are continuously updated by a 24x7 Global Threat Research Team
possessing in-depth expertise in all security disciplines. The Global Threat Research Team enables Fortinet to deliver a combination of multi-layered security
knowledge and provide true zero-day protection from new and emmerging threats. FortiGuard services updates are delivered via a global distribution
network to FortiGate®, FortiMail, FortiClient PC and FortiClient Mobile products.
FortiCare™ Product Support and Maintenance Services
The Fortinet FortiCare Support Service provides global support for FortiGate, FortiManager, FortiAnalyzer, FortiMail, FortiClient PC and FortiClient Mobile.
Flexible 24x7 or 8x5 support options are available for system and product updates to meet customer requirements. Customer satisfaction and responsiveness
is Fortinet’s number one priority. With FortiCare services, customers can rest assured that their Fortinet security products are performing optimally and
protecting their corporate assets with the best security technology at the best possible price.
 FortiGuard AntiVirus Service
The FortiGuard Antivirus Service provides fully
automated updates to ensure protection against the
latest content level threats. It employs advanced
virus, spyware, and heuristic detection engines to
enable FortiGate, FortiMail, and FortiWiFi
appliances, and FortiClient end point security
agents, to prevent both new and evolving threats
from gaining access to your network and its valuable
content and applications. Fortinet provides the
industry's fastest response and global updates via
the FortiGuard Network for comprehensive protection
against all content-level threats.Benefits:
- Automated content updates keep defenses up-to-date with the latest virus, spyware, and heuristic detection engines.
- Proactive threat library offers complete protection against content-level threats.
- Real-time update response to new malware threats provides the highest level of protection.
- True "set and forget" functionality reduces security management operational costs.
- Push and pull update options provide the fastest possible update times.
- Device-based licensing eliminates per-user fees to significantly lower entry cost and ongoing maintenance costs.
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FortiGuard IPS
The FortiGuard Intrusion Prevention Service (IPS)
provides Fortinet customers with the latest defenses
against stealthy network-level threats. It uses a
customizable database of more than 4,000 known
threats to enable FortiGate and FortiWiFi appliances
to stop attacks that evade conventional firewall
defenses. It also provides behavior-based
heuristics, enabling the system to recognize threats
for which no signature has yet been developed. The
combination of known and unknown threat prevention
enables FortiGate systems to stop the most damaging
attacks at the network border regardless of whether
the network is wired or wireless, or whether it is
at corporate headquarters or a branch office. IPS
signature updates are provided via the global
FortiGuard Network.Benefits:
- Automated updates keep defenses up-to-date to combat the latest threats.
- Intrusion Prevention System (IPS) library with over 4000 IPS signatures offers comprehensive network-level protection.
- Fortinet Global Threat Research Team works with major infrastructure vendors to provide protection against the latest vulnerabilities.
- Flexible policies offer full control to suit the most demanding security applications.
- Push and pull update options provide the fastest possible update times.
- Device-based licensing eliminates per-user fees to significantly lower entry cost and ongoing maintenance costs.
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FortiGuard Web Filtering Service
The FortiGuard Web Filtering Service provides Web
URL filtering for schools, libraries, government
agencies, and enterprise businesses of all sizes. It
enables FortiGate and FortiWifi appliances, and
FortiClient end point security agents, to block
access to harmful, inappropriate, and dangerous
websites that may contain phishing/pharming attacks,
malware such as spyware, or objectionable content
that can expose your organization to legal
liability. Based on automatic research tools and
targeted research analysis, real-time updates enable
you to apply highly-granular policies that filter
web access based on more than 75 web content
categories, over 30 million rated websites, and more
than two billion web pages – all continuously
updated via the FortiGuard Network.Benefits:
- Automated updates keep defenses up-to-date with the latest web site ratings.
- Granular blocking & filtering provides policy-based access control based on categories, websites, and individual pages.
- URL database with more than 75 categories, more than 30 million rated websites, and more than two billion web pages offers comprehensive protection.
- Device-based licensing eliminates per-user fees to significantly lower entry cost and ongoing maintenance costs.
- Push and pull update options provide the fastest possible update times.
- Extensive coverage helps attain CIPA (US HR4577) and BECTA (UK) compliance.
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FortiGuard AntiSpam
The FortiGuard Antispam Service uses both a sender
IP reputation database and a spam signature
database, along with sophisticated spam filtering
tools on Fortinet appliances and agents, to detect
and block a wide range of spam messages. On
FortiGate or FortiMail systems, FortiGuard Antispam
Service can dramatically reduce the amount of spam
messages that an organization's email servers
process. With FortiClient end point security agents,
the service enables the agent to block spam on
remote PCs and mobile devices. Customizable policies
enable administrators to set antispam filtering
policies for each domain, group of users, and
individual users. Dual-pass detection technology
significantly reduces spam volume at the perimeter
for superior control of email attacks and
infections. Updates to the IP reputation and spam
signature databases are provided continuously via
the global FortiGuard Network.Benefits:
- Dual-pass detection technology significantly reduces the volume of spam email at the perimeter before it enters the corporate network for improved protection against email attacks and infections.
- Customizable policies offer extreme flexibility with ability to set antispam filtering policies for domains, group of users, and individual users.
- Device-based licensing eliminates per-user fees to significantly lower entry cost and ongoing maintenance costs.
- True "set and forget" functionality reduces security management operational costs.
- Push and pull update options provide the fastest possible update times.
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Features and Benefits:
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Analysis Service Features: |
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On-Demand Service |
Securely access the service from any
Internet connected web browser. |
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Reporting |
Ability to instantly view your risk posture, network performance and
availability of applications with an easy to use interface. Reports can be
generated and selected with an online calendar picker widget. |
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Log Management |
Review logs real time or historically to assist with detailed understanding
of FortiGate System Event, Traffic, Attack, Antivirus, Web Filter, Email Filter,
IM, Content and VoIP logs as well as site-to-site and remote access VPN
usage. |
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E-mail Content Archival |
Store email content and track activity using advanced content analysis for
complete understanding of internal and external compliance. |
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User Roles and Privileges |
Easily control who has access to the service, what their privileges are and
what alerting and reporting capabilities they are assigned. |
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E-Discovery |
E-Mail data collection tool for forensic analysis allows you obtain e-mail
data using multiple criteria. |
Fortinet’s Global Threat Research Team
The Fortinet Global Threat Research Team
is comprised of security professionals
who produce detection and prevention
capabilities within hours after detection
of new and emmerging threats. Fortinet
Threat Research Team collaborates with
the world’s leading threat monitoring organizations
to advise and learn of new
malware and vulnerability discoveries.
With team members located across the
globe, surveillance and research is a 24x7
operation for continuous protection.
Fortinet Comprehensive Services
FortiGuard and FortiCare services are a powerful
combination to ensure that the Fortinet product line
comprehensively protects networks. FortiGuard
and FortiCare ensure customers the best protection
capabilities and product support. |
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FortiGuard Distribution Network
The FortiGuard service relies on a secure global distribution
network to deliver real-time updates of antivirus,
antispyware, intrusion prevention, web content filtering
and antispam updates to Fortinet products. The FortiGuard
Distribution Network infrastructure is dispersed in highly
secure data centers throughout the world.
FortiGuard Center - Online Security Portal
FortiGuard Center is a comprehensive on-line resource
providing a rich security knowledge base and technical
resources including:
- Spyware, virus, intrusion prevention, web content
filtering and antispam attack library
- Vulnerability encyclopedia provides detailed
descriptions of popular operating systems and
applications
- Virus, spyware, spam and dangerous Web URL
Submission Service
FortiGuard center can be accessed at: http://fortinet.com/FortiGuardCenter/index.html |
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Fortinet Services:
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Fortinet Services: |
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Support Services |
FortiCare 8x5 |
FortiCare 24x7 |
Service Bundles |
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On-Line Tools (Web Support, Documentation) |
Yes |
Yes |
FortiCare and FortiGuard
Service Bundles are Available.
Please contact your Value Added
Reseller (VAR) or Fortinet sales
representative for more Information |
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Firmware/Software Updates |
Yes |
Yes |
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Web-based Technical Support |
Yes |
Yes |
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Telephone-based Technical Support |
8x5 |
24x7 |
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Hardware Replacement |
Return & Repair |
Advanced Replacement |
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Security Content Subscriptions |
FortiGate |
FortiMail |
FortiClient PC |
FortiClient Mobile |
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FortiGuard Antivirus & Antispyware |
Available |
Available |
Available |
Available |
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FortiGuard IPS |
Available |
Not
Available |
Not
Available |
Not
Available |
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FortiGuard Antispam |
Available |
Available |
Available |
Not
Available |
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FortiGuard Web Filtering |
Available |
Not
Available |
Available |
Not
Available |
FortiGuard Security Subscription Service Features
FortiGuard Services include: |
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FortiGuard Antivirus / Antispyware Service |
Provides fully automated updates to ensure protection against the latest blended threats. With a global high speed distribution network,
fast and reliable access to critical signature updates is guaranteed. A premium version of this service is available which offers guaranteed
Service Level Agreements (SLAs) for malware threats. |
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FortiGuard Intrusion Prevention Service |
Arms Fortinet customers with the latest defenses against stealthy malicious and suspicious network-based threats. Fortinet’s Global
Threat Research Team works with worldwide organizations around the clock to isolate the latest application and OS vulnerabilities
– creating the latest detection and prevention technologies to keep customers one step ahead of the attackers. |
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FortiGuard Web Content Filtering Service |
Enables Fortinet products to monitor and provide valuable insight into all web activities allowing customers to meet government regulations
and enforce corporate internet usage policies. Massive web content rating databases power the industry’s most accurate web
content filtering service. A premium version of this service is available which offers a higher quota of URL submissions for rating. |
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FortiGuard Antispam Service |
Using a collection of spam probes, the Fortinet Global Threat Research Team develops and maintains accurate lists of spammers and
spam content. Advanced antispam detection capabilities provide greater protection than standard Real Time Blacklists (RBLs). |
FortiGuard Malware Threat Reponse Times are Consistently Best-In-Class:
Service Overview:
FortiGuard Service provides the following features:
AntiVirus / AntiSpyware Service:
- Automated Content Updates: Keeps defenses up-to-date with the latest virus, spyware, andheuristic detection engines.
- Proactive Threat Library: Complete protection against all Wild List threats and thousands of
popular operating system and application vulnerabilities.
- Simple Setup: Fast implementation with no ongoing overhead for true “set and forget”
functionality.
- Two-Way Updates: Both Push and Pull updates provide the fastest possible update times.
- Device-based Licensing: Licensing Significantly lowers entry cost and ongoing maintenance
costs year over year.
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Web Filtering Service:
- Granular Blocking & Filtering: Provides fast and easy way to select Web categories to allow,
log, or block.
- Comprehensive URL Database: High accuracy and with greater rate of effectiveness over
competitors.
- Device-based Licensing: Low implementation cost with no per-user operational costs means
significant cost savings.
- FortiGate Integration: Absolutely no additional hardware or software required.
- Easy Setup: Get up and running in minutes with minimal ongoing operational support.
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Intrusion Detection & Prevention
Service:
- Automated Updates: Keeps intrusion detection and prevention defenses up-to-date with the
latest attack signatures and detection engines.
- Comprehensive Intrusion Prevention System (IPS) Library: Over 2000 signatures and the
latest anomaly inspection, deep packet inspection, full content inspection, and activity
inspection engines proactively updated on a daily bases.
- Flexible Policies: Full control of all attack detection methods to suite the most demanding
security applications.
- Two-Way Updates: Both Push and Pull methods are supported to provide the fastest possible
update times.
- Device-based Licensing: Significantly lowers entry cost and ongoing maintenance costs year
over year.
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AntiSpam Service:
- Dual Pass Detection Technology: Significantly reduces the volume of spam email at the perimeter
before it enters the corporate network, significantly reducing email attacks, infections
and the number of irritating email.
- Customizable Policies: Extreme flexibility with ability to set antispam filtering policies for each
interface, department, or group of users.
- Device-based Licensing: No per-user licensing costs results in significantly lower operational
and capital cost when compared to other similar RBL type services.
- Simple Setup: FortiGuard Antispam simplifies the task of implementing antispam technology
with just a few clicks of your mouse.
- Flexible Deployment: Can be enabled on FortiGate and FortiMail systems.
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Services & Support:
Technical Support Services:
- On-line tools (Web Support Site, Documentation, Knowledge Base)
- Firmware /software updates
- Web-based technical support
- Telephone-based technical support
Standard Warranty:
- 1-Year Limited Hardware Warranty
- 90-Day Limited Software Warranty
All FortiGuard Services can be found on their individual product
pages!
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Fortinet
FortiGuard Services