SOHO AND SMB:
FortiGate 50B FortiWiFi 50B FortiGate 60 FortiGate 60B FortiWiFi 60A FortiWiFi 60B FortiGate 100A FortiGate 200A FortiGate 224B
ENTERPRISE:
FortiGate 300A NEW! FortiGate 310B FortiGate 400A FortiGate 500A FortiGate 800 FortiGate 1000A
MSSP & LARGE ENTERPRISE:
FortiGate 3000 Series FortiGate 3600 Series
SECURE MESSAGING:
FortiMail 100 FortiMail 400 FortiMail 2000A FortiMail 4000A
END-POINT SECURITY:
FortiClient
FAILOVER PROTECTION:
FortiBridge
MANAGING AND ANALYZING:
FortiManager FortiAnalyzer
BUNDLES & SPECIALS:
HP+Fortinet Bundles SonicWALL Swap-Out Discontinued Models AVFirewalls.com Gift Cards! AVFirewalls.com Giveaway Complete Content Protection Bundle Renewals 8x5 Bundle Renewals 24x7
FORTIGUARD:
FortiGuard Services FortiGuard Center Analysis & Management Services
3RD PARTY SOLUTIONS:
ArcMail Email Archiving WebEx Radware Authenex MeetingSense Netbotz Safend Trlokom SpyWall VPN Tracker for Mac OS XRackPro Server Racks
TECHNICAL SERVICES:
Leasing FortiCare Support Awestruck RoadShow Online Demos Consulting Documentation Fortinet Knowledgebase Administration Demo Regulatory Compliance
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Fortinet - Real Time Network Protection SystemsFortinet FortiCare Support Services
Fortinet offers the following support programs:
  • Standard Warranty,
  • 8x5 Support,
  • and 24x7 Support.

Each program entitles customers to unique services as outlined below:

  Standard Warranty 8x5 Support* 24x7 Support*
Hardware 90 Day Return and Replace 1 Year Return and Replace 48 Hour RMA Advance Replacement
Software 90 Day Feature and Maintenance Releases 1 Year Feature and Maintenance Releases 1 Year Feature and Maintenance Releases
Technical Support 90 Day Email Support 1 Year 8x5 Email and Phone 1 Year 24x7x365 Email and Phone Support
Anti-Virus/
NIDS Updates		 N/A Entitled to Virus and Attack Updates from FortiResponse Network Entitled to Virus and Attack Updates from FortiResponse Network

*Annual Subscription programs

To purchase Fortinet Support Services, please visit your product's webpage.

 
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